Woodside and Monktonmead

Residents of Arethusa Cottage

  • Minimum stay during peak times (school holidays) is 7 days, but you are welcome to book short breaks at other times (minimum 2 nights).

  • A deposit payment will be required to secure your holiday. If booking direct with us this is generally 10% of the total booking fee. Balance payment should be one calendar month prior to the holiday start date. If booking less than one month ahead, full payment must be made at time of booking.

  • Payments should be made by BACS, details will be given upon confirmation of booking availability.

  • Your lodge will be available for you from 3pm on the day of your arrival and should be vacated by 10am, unless prior arrangement has been made.

  • We have a no smoking policy at Arethusa Holiday Lodges, both in the lodges and grounds of the cottage.

  • The private pool, for guests staying at our lodges, is 9m x 5m with a depth of 1.1m to 1.5m. We ask that all children under 8 and non-swimmers under 14 be supervised at all times by a competent adult swimmer.  Swim nappies should be used for babies and young children as appropriate. There is a toilet available in the pool area. In the summer months the pool is available from 9am to 9pm but hours may vary during the colder months.

  • The lodges must be kept clean and tidy, cleaning equipment is supplied for your use. We do not charge a damage deposit currently as we hope our guests will be honest and mention any accidental damage or breakages. If any costly item is damaged we trust that a monetary contribution or replacement item will be offered.

  • If you have booked with us in the summer months we hope that the weather will allow you to enjoy being outside in the evenings.  If you haven't booked both lodges together please do bear in mind that guests may be booked in the 'other' lodge and be considerate with noise levels late in the evening.

  • Please do not use fireworks or Chinese lanterns in our grounds.

  • If you wish to have day visitors to the lodges that is no problem but we do ask that you let us know in advance (we don't want to acost your friends or family if we think they are trespassers). If you wish to have overnight guests then this is acceptable, as long as the capacity of the lodge is not exceeded.  We may be able to supply additional bedlinen if we have advance notice, but this cannot be guaranteed.  Please advise us if you have guests wishing to stay overnight. Please note that our public liability insurance only covers guests booked into the lodges and not their visitors.

  • We are happy to welcome dogs to Woodside. Maximum of 2 dogs per booking, charged at £20 per week or part week, flat fee. We can provide dog poo bags, water and food bowls on request. We may also be able to lend you one or more dog beds - depending on the size of your dog (please ask at the time of booking). Dogs should not be left in holiday lodges unattended at any time, however, we may be able to dog-sit for you if this is helpful. We insist that all dogs are housetrained and request you not to allow them on furniture. Please keep your dog(s) on the lead in our garden - the nature reserve, for dog walking, is about 30 seconds walk from Woodside!  If you have booked both lodges together, you are welcome to bring your dog(s) but please do not allow them in Monktonmead.

  • We regret that we do not allow dogs or other pets in Monktonmead.

  • We strongly recommend taking out holiday insurance.

  • Vehicles, luggage and personal belongings at Arethusa Cottage Holiday Lodges are at the hirer's risk at all times. We shall not be liable to you or any member of your party for any harm, loss or damage to person or personal property arising from this letting.

  • In the event of you needing to cancel your holiday, please advise us as soon as possible. If we are able to re-let the accommodation we can make a refund to you, less a £50 administration fee.  If we are unable to re-let then monies already paid will be forfeited.

  • In the unlikely event that the lodges are not available due to circumstances outside our control (eg storm damage etc) then your booking may not be able to go ahead.  We will advise you as soon as possible and all monies will be refunded in full.  Guests will have no further claims against Arethusa Cottage Holiday Lodges.

  • In the unlikely event that the swimming pool is unsafe to use, a partial refund will be made to compensate.  This will be calculated based on the number of days the pool is out of use.